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You'd recover $9,251/mo in lost revenue. That's a 46x return on your investment.
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The 27% missed call rate is the industry average across HVAC companies, based on call tracking data from thousands of service businesses. During peak summer months in markets like Houston, the miss rate climbs to 35–40%.
The $350 average job value reflects a weighted average across diagnostic calls ($89–$150), repairs ($200–$600), and installations ($3,000–$12,000). Your actual average depends on your service mix.
The 50% close rate accounts for calls that are informational, price-shoppers, or wrong numbers. Top-performing HVAC companies close 60–70% of answered calls.
Want the full breakdown? Read our deep-dive: How Much Are Missed Calls Costing Your HVAC Business?
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